Contact Us: 780-960-1300

Luxury Blinds Frequently Asked Questions

Here are a few questions that we are frequently asked:

How do I choose the blind that's right for me?

There are three main factors to consider when choosing custom window treatments; function, fashion, and budget.

We offer many product offerings that encompass all of these factors. Consumers often cite the following functional features as their primary reasons for investing in window coverings, privacy, security, light control, UV protection, and energy efficiency. To find the products suited to your individual needs it is best to consult with an authorized Shade-O-Matic dealer, they will help you to balance the factors of function, fashion and budget.

Do you use lead in the manufacturing process for your blinds?

Our products do not contain lead. In fact, our products have never been manufactured with lead additives.

What are the differences between custom and ready-made window blinds?

Custom-made blinds are manufactured to your specifications and guaranteed to fit your window opening exactly; they feature the highest quality components and come in a wide variety of colors and materials. Ready-made blinds are the choice of budget conscience consumers; they are manufactured in various standard sizes and in a limited number of colors.

Do you have products that are fire resistant?

Yes, we have a variety of vertical, pleated, cellular, faux wood and roller shades which are rated for their fire resistance.

How do I clean my blinds?

There are different cleaning methods suggested for each of our many product categories. When you receive your custom blind from us, it will be supplied with specific instructions for its care and maintenance so you can enjoy a lifetime of service from your window treatments.

How do I get repairs for my blind?

The first step is to contact us first and we can help you determine if the repair is covered under our industry leading limited lifetime warranty. When this has been determined, we will then issue a return number, which is used to track your repair when it is returned.

Do you install the blinds? If so, is there an additional fee for this?

Yes, installation is available. There is an additional fee for this service. We pride ourselves in our superior installation. and provide quality workmanship with a lifetime installation warranty.

Do you have lots of colour choices available?

At Luxury Blinds you will find a wide array of blinds with over 400 styles and fabrics to choose from. With over 20 years of expertise, we provide custom design to reflect your dream room.

I am not sure what I want. Can you help me decide?

Yes, we can. Our professional blind consultants will assist you in selecting the right product for your home decor by providing personal attention during your FREE In-Home Consultation. Whether it is a single room or an entire home, we can help you select the perfect blinds with your budget in mind.

Do you charge a fee for estimates?

Luxury Blinds provides FREE in-home estimates by our professional consultants. Our blind consultants are specially trained to provide you with design choices that will match your home decor perfectly.

How long have you been in business?

Luxury Blinds was established in 1986. We are a locally owned, owner-operated blind company that provides a variety of custom blinds for our customers located in Spruce Grove, Stony Plain, Parkland County and the greater Edmonton area.

Residential/Commercial Custom Made Blinds and Shades

Proudly serving: Spruce Grove, Stony Plain, Parkland County, Edmonton & Surrounding Metro Area